Frequently Asked Questions

Everything you need to know about shopping at Alwan Al-Tayeb Home Furnishings

What types of home products does Alwan Al-Tayeb offer?

We specialize in a wide range of home essentials, including high-quality paints, decorative wallpapers, flooring solutions, and professional home improvement tools designed to elevate your living space.

How long does shipping take for domestic orders?

Standard shipping typically takes 3 to 5 business days. Once your order is processed, you will receive a tracking number to monitor your delivery status in real-time.

What is your return and exchange policy?

We offer a 14-day return policy for unused and unopened items in their original packaging. Please note that custom-mixed paint colors are non-refundable unless there is a manufacturing defect.

Do you provide professional installation services?

While we primarily supply premium materials, we can recommend certified local contractors and provide detailed application guides to ensure you achieve the best results with our products.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard), as well as local payment gateways and cash on delivery for eligible regions.

How can I ensure the color I see online matches the actual product?

While we strive for color accuracy, screen settings can vary. We recommend ordering a sample pot or a color swatch before committing to a large purchase to ensure the shade perfectly matches your lighting.