Returns and Exchanges Policy

At Alwan Al Tayf, we strive to ensure your home decor and furnishings meet your expectations. If you are not completely satisfied, you can return or exchange your items within 14 days of delivery provided they are in their original condition.

Return Process

• 1.
  Request a Return

  Contact our customer service team via email or phone with your order number and the reason for the return.

• 2.
  Packaging

  Ensure the item is securely packed in its original packaging, including all tags, manuals, and accessories.

• 3.
  Pick-up or Drop-off

  Our courier will schedule a time to collect the item from your home, or you can drop it off at our nearest showroom.

• 4.
  Quality Check and Refund

  Once our team inspects the item for damages, your refund will be processed back to your original payment method within 7-10 business days.